Legal
Terms & Conditions
Last updated 1 August 2026
1. Our service
GlossGo provides mobile vehicle valeting, detailing, window tinting and paint correction at a location you choose within our operating areas. Bookings are confirmed once payment is authorised.
2. Pricing
Prices are shown by vehicle size. Vans carry a 15% uplift. Window tinting is quoted per vehicle. Where a vehicle is significantly more soiled than described, we may agree a revised price with you before starting.
3. Access and safety
You must provide safe, legal parking with roughly one and a half bays of space. If our detailer cannot safely work at the location, we will try to relocate nearby or reschedule.
4. Cancellations
Cancel or reschedule free of charge up to 24 hours before your slot. Within 24 hours we may retain 50% of the booking value. If we cancel, you receive a full refund.
5. Memberships
Memberships bill monthly in advance and renew automatically until cancelled. Included services do not roll over between months. You can cancel anytime and benefits remain until the end of the paid period.
6. Vehicle condition
Please remove valuables before your appointment. We are not liable for pre-existing damage, failing trim, aftermarket wraps or defective paintwork, which we will note and photograph where relevant.
7. Liability
We hold full public liability and motor trade insurance. Our liability for any claim is limited to the value of the service provided, except where the law does not permit such a limit.
8. Complaints
Tell us within 48 hours of your appointment and we will re-attend to correct any workmanship issue at no cost. Contact support@glossgo.co.uk.
9. Governing law
These terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of its courts.